**Please provide some information that we could help as fast as possible.
Please check the wiki in case your problem is already known/feature requested.**

**1.** Used hardware and sofware (Wetek,RPi1,Rpi2,... Ubuntu 14.04(64bit),OSX,OpenELEC,OSMC,XBian,...)
**2.** Your LED device and additional hardware (if used) (WS2801,APA102,WS2812B,...  connected through (direct,arduino uno,...))
**3.** Please upload your Hyperion log to pastebin.com and insert the link. Have a look at the wiki how you get one.
**4.** Please upload your "Hyperion Configuration File" to www.jsoneditoronline.org and insert the link.