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Code Issues Releases Wiki Activity

Updated Reporting issues (markdown)

Bill Zimmerman 2019-11-27 15:47:38 +01:00
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Reporting-issues.md

@ -7,9 +7,10 @@ The project [FAQ](https://github.com/billz/raspap-webgui/wiki/FAQs) is continuou
You can help us improve this project by accurately describing defects. To that end, these guidelines have been established to streamline the reporting process: You can help us improve this project by accurately describing defects. To that end, these guidelines have been established to streamline the reporting process:
1. The bug report template is there for a reason. Please use it. 1. The bug report template is there for a reason. Please use it.
2. Issues created without the template will be labeled as `invalid` and closed immediately. 2. Provide useful detail to reproduce your issue. "Doesn't work" is not a valid report.
3. If an issue is unclear or needs further information, it will be labeled with `question` and `awaiting-user`. 3. Issues created without the template will be labeled as `invalid` and closed immediately.
4. If an issue becomes stale while labeled `awaiting-user`, the issue will receive the `reply-timeout` label and will be closed. 4. If an issue is unclear or needs further information, it will be labeled with `question` and `awaiting-user`.
5. If an issue becomes stale while labeled `awaiting-user`, the issue will receive the `reply-timeout` label and will be closed.
## Supported devices ## Supported devices
RaspAP functions very well "out of the box" on fresh installs of the latest Raspbian distribution (currently Buster; the Lite version is recommended) on recent hardware like the RPi 3 Model B/B+ and RPi Zero W. Alternate hardware platforms such as the Banana Pi and operating systems other than Raspbian are not supported. RaspAP functions very well "out of the box" on fresh installs of the latest Raspbian distribution (currently Buster; the Lite version is recommended) on recent hardware like the RPi 3 Model B/B+ and RPi Zero W. Alternate hardware platforms such as the Banana Pi and operating systems other than Raspbian are not supported.
@ -28,7 +29,7 @@ When in doubt, simply run the Quick Installer again to restore the default setti
``` ```
curl -sL https://install.raspap.com | bash curl -sL https://install.raspap.com | bash
``` ```
Because of this, issues such as "hotspot isn't working" won't be considered. No hard feelings. Because of this, issues such as "hotspot isn't working" or "gui doesn't work" won't be considered. No hard feelings.
## Submitting an issue ## Submitting an issue
If, after searching these community forums, consulting the FAQ and understanding the default settings, your issue still persists, please provide as much detailed information as possible. Use the provided issue template. Incomplete issue reports will not be considered. If, after searching these community forums, consulting the FAQ and understanding the default settings, your issue still persists, please provide as much detailed information as possible. Use the provided issue template. Incomplete issue reports will not be considered.